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Preventing Entitlement In Your Marketing Efforts

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Building a business to the point where it can proudly deliver a product or service takes work. Real work. It also requires failure to a certain extent, be that a rehash of your original idea, learning from mistakes, or dealing with obstacles that you hadn’t foreseen. This is all part of learning to build a business, and developing a coherent forward plan.

For that reason, after all that work it can feel as though marketing what you have to offer is the next best step. After all, you believe in you, even if no one else does. As many companies learn, however, simply having the business present and ready, and your expertise ready to go, is rarely enough to entice interest.

Even globally-recognized brands invest billions into advertising to keep their name alive. Coca-Cola and Disney are in no fear of becoming irrelevant anytime soon, and yet they still advertise as if now were the first time you had heard of their products.

For this reason, preventing entitlement in your marketing approach is an absolutely essential skill to curate. In this post, we’ll discuss how to achieve that, and more:

Reach The Right Audience & Be Proactive

It’s important to remember that not just any audience will do, you need to focus on the audience most likely to care about your products or services. With an SEO company able to help you rank for the right keywords, to design and craft content necessary to your niche, or even help you format your website pursuant to those goals, you can ensure you never target the wrong group.

Curate A Value-Added Proposition Worth Understanding

Why should someone use your company over another? Odds are, there’s another brand more than willing to take your place. Could it be that your introductory offer is so good and non-commital that customers have nothing to lose by trying? Perhaps you can push your good work towards sustainability or social causes you care about. Make your value proposition even more interesting than just a product or service, sell a lifestyle, a moral rectification of your industry, or include customers in the brand narrative you’re crafting. When your company has a whole ethos behind it, it becomes much more than just a branded entity.

Consider Goodwill & Project Confidence In Your Service

Goodwill can turn a “should I?” customer into a long-term client, and so projecting confidence in your brand with a consumer-first approach really does help. You may have noticed that some firms will happily sell their first product with a “if you don’t like this, get your money back, no questions asked” guarantee. This is a value-added proposition, but it’s also highly considerate, putting the needs of those on the fence before your own. While you might not implement goodwill like this at every level, it can reassure newcomers, reward loyal customers, and show that you’re really here to satisfy.

With this advice, you’re sure to visibly earn every piece of custom you bring in, something that defines you as a proactive brand, far from entitlement.

PM Today Contributor
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